FAQ
Where are you located?
We operate from London, England.
Do you post to customers?
Yes, we have a delivery system covering all over the UK for any of our customers.
What if I want to collect from you?
We deliver your products all over the UK but if you want to collect them from us, you are most welcome. Please meet us in North London and collect your products.
Do you deliver personally?
Unfortunately, we do not deliver any items personally and either you receive them from us or via post.
Can we get this from anywhere else?
Unfortunately, we do not have access to other locations except for North London or via the post at this moment.
How do I know I will get my items?
We have been providing luxury watches since 2014 and have no such record so far. So, it’s a guarantee you’ll get your items no matter what. Besides, we ensure our postages are signed the next day and they are tracked. So, you can check them whenever you want. Moreover, we have 100s of honest customer reviews in case you still have doubts.
Do you have any shops?
Currently, we do not have a functional shop. You can collect your items from us and pay. Alternatively, you can get it via post.
Do you use original images?
Yes, we use genuine images and all of them are taken by us. We watermark them to make sure none of our images is misused.
How long does it take to deliver?
We try to deliver your items the next day. And you’ll get it timely if everything goes according to the plan. In case it’s an emergency, please contact us. We’ll make sure you get your product the next day with a little more cost.
Do you have any return policy?
Currently, we do not accept returns as being a small business, we make very marginal profits and not enough to handle the management fees any refunds would cost. But rest assured, we check every item thoroughly before posting. We maintain professionalism at every level and make sure our customers are happy with our products.
